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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Genna Calloway

Genna Calloway

November 13, 2024

5  out of  5
rating by Genna Calloway
"My experience wasn't so good at first. Mrs Collins made my day by reaching out to me and had a solution to why my insurance quote wasn't quite right that's all I wanted was clarity, and Mrs Collins Provided A 1 Service . THANK YOU, MRS COLLINS, FOR THE CALL . YOU MADE MY DAY ."
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Nathan Medlin

May 13, 2024

5  out of  5
rating by Nathan Medlin
"The Brent Collins agency is top notch. The customer service I have received as a new customer has been second to none. April provided quick and efficient communications and answered all my questions promptly."
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Mitch Barbee

April 30, 2024

5  out of  5
rating by Mitch Barbee
"I can't say enough about the Brent Collins agency. The customer service is incredible providing an extra personal touch. April and Paige always go overboard making things quick and easy."
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Patrick8143 Lee

February 29, 2024

5  out of  5
rating by Patrick8143 Lee
"Caleb M Simpson was a rockstar!"
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Jason Funderburk

February 16, 2024

5  out of  5
rating by Jason Funderburk
"Recently requested a quote on 4 vehicles and homeowners with State Farm, Brent Collins agent and couldn’t have been more pleased! Katie did an outstanding job on promptness, courtesy and very knowledgeable! Not only did they beat my old rate but was very thorough on explaining things and offering help to complete the future transactions! I definitely recommend Katie and the team at Brent Collins!"
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Hollie Chaney

January 30, 2024

5  out of  5
rating by Hollie Chaney
"So easy to work with and saved me money!!!"
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Joel Pressley

November 1, 2023

5  out of  5
rating by Joel Pressley
"Very satisfied with State Farm. They handled everything. I was completely hands off. After my accent, they took care of it Completely."
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Rebecca Jones

October 25, 2023

5  out of  5
rating by Rebecca Jones
"Great service! Taylor did our homeowners quote and she was great! Highly recommend State Farm. Their communication and customer service is top in the business. I enjoyed working with Taylor!"
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Stephanie Pate

October 18, 2023

5  out of  5
rating by Stephanie Pate
"We had the pleasure of working with Taylor. She was simply amazing. Taylor helped us get insurance on a newly obtained vehicle quickly and efficiently. She even provided us a quote for our other vehicle as well trying to help us save money. I highly recommend!"
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Rachel Jordan

October 17, 2023

5  out of  5
rating by Rachel Jordan
"I called to switch from another car insurance company and it has been smooth sailing ever since. Taylor was helpful and knowledgeable about the policy and answered all my questions. She wasn’t pushy, but still made me aware of all my options. Highly recommend!"
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Dennis Dashchenko

June 12, 2023

5  out of  5
rating by Dennis Dashchenko
"Such an amazing company to work with! Easy to communicate with and work with! Really made my life easy!"
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Pam Bonkoski

May 27, 2023

1  out of  5
rating by Pam Bonkoski
"They are awful."
We responded:
"Hey Pam, thank you for your feedback. I apologize that your experience didn't match your expectations. I would love an opportunity to discuss this further with you. Please give me a call anytime at 704-283-7886 and make sure to ask for Brent. "
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Harold Shaffer

November 19, 2021

5  out of  5
rating by Harold Shaffer
"I recently requested a quotation to insure my home from Tracey M Bramhill with the Brent Collins State Farm Insurance Agency. She was very polite and efficient in helping me meet my needs for coverage. I was provided a quotation within an hour after I provided the required information on my home. I had already insured my cars with them and received very competitive prices on my auto and home. It is a pleasure to do business with these folks."
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Jana DAlberto

October 22, 2021

5  out of  5
rating by Jana DAlberto
"We have been with State Farm for many years. Brent Collins and his staff, have always addressed our claims, in a timely and professional manner. We would and have, highly recommend them to friends and family!"
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Brent L

October 21, 2021

5  out of  5
rating by Brent L
"Tracy is super responsive a total pro and knowledgeable. Just what I needed when purchasing insurance"
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Aaliyah Blades

October 21, 2021

5  out of  5
rating by Aaliyah Blades
"Tracy was extremely helpful, and was an absolute doll to work with. Such great work ethic and got me in and out in a jiffy. I highly recommend this company to all my friends and family needing their services, Tracy’s especially."
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Lydia h

October 21, 2021

5  out of  5
rating by Lydia h
"Couldn’t ask for better customer service 👍😁"
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francesca chavez

October 21, 2021

5  out of  5
rating by francesca chavez
"Tracy is no doubt the best at customer service, she is always kind and respectful, and because she is a Taurus sun you’re always going to get the best treatment from Tracy especially! All and all her customer service exceeds expectations, and her service as a loyal friend exceeds much more. Well done Tracy."
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Kaia Blades

October 21, 2021

5  out of  5
rating by Kaia Blades
"Tracy was such an amazing help for me and my family of six. I needed to switch companies, and she was such a great help. :)"
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Morgan Bramhall

October 21, 2021

5  out of  5
rating by Morgan Bramhall
"Friendly office, great service, and all around amazing people"
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SL Fox

October 21, 2021

5  out of  5
rating by SL Fox
"Tracey has the best costumer service. What a wonderful person!!"
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V Hill

October 15, 2021

5  out of  5
rating by V Hill
"Denise and Brent both were extremely helpful in enabling me to transfer all my accounts from another institution. They offered me great products at great value and were completely responsive and professional. I feel like I made a wise choice to switch."
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elleeray Jones

October 14, 2021

5  out of  5
rating by elleeray Jones
"Have been a business and personal customer of this agency for years. I think the best customer service of anyone I deal with. I had a real problem recently with another division of State Farm. 3 months of phone calls without answers. I called April at Brent’s office as a last resort and got an answer back in 20 minutes. I expect the best from them and always get it."
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P H

October 14, 2021

5  out of  5
rating by P H
"Great people to work with. April was awesome! They did everything they could to meet all of our insurance needs in a very professional and caring manner."
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Bobby Manus

October 14, 2021

5  out of  5
rating by Bobby Manus
"I have been with Brent and April for years. Not only do they have great rates but they have always been there to answer questions and offer advice. They truly have been like family. Would highly recommend giving them a call for any of your insurance needs."